8 Quick Fixes For “Cannot Start PS4 Connect the Dualshock 4”

Cannot Start PS4 Connect The Dualshock 4'

Cannot Start PS4 Connect The Dualshock 4 – Are you getting an error message that says ” Cannot Start PS4″ Connect the DUALSHOCK 4“when you try to start your PS4 console?

If yes, you don’t  need to panic there is nothing wrong with you console, and it isn’t broken either.



I am going to show you some simple troubleshooting methods to attempt if you’re having difficulties turning on your PS4 or PS5 console, or if your system won’t go into Safe Mode.

This simple remedy consist of different ways to fix the ‘Cannot Start PS4 Connect the DUALSHOCK 4‘issue message.

Let’s start by figuring out what’s generating the problem in the first place.

Reasons For ‘Cannot Start PS4 Connect the DUALSHOCK 4’ appearing on your screen?

When you get this error message, your console is said to be in a safe mode loop. Why?

Here are some possible explanations or causes of the PS4 not turning on;



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Malfunctioning Power Adapter or USB Cable or Port: Sometimes the issue is as simple as the power cord not being properly inserted into the rear of the PS4.

Make sure the cord is securely fastened to the plug on the back of the console. The error could also be caused by a problem with one or both of the USB cables or ports.

Connection issues or internal malfunctioning of the controller: Your controller may be unable to connect to the console due to connectivity issues or internal malfunctioning.

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Faulty software update: It’s possible that the update was not properly installed on your PS4 console, resulting in the problem.



Outdated software: If your PlayStation software has been out-of-date for a long time, this could be the source of your problem.

Firmware update: After updating the firmware, most PlayStation owners receive an error message.

Malfunctioning Console: Although exceedingly unlikely, we cannot rule out the chance that the problem is caused by a malfunctioning console.

What should I do if I get a PS4 system update error?

How to get out of safe mode.

Hold the power button down until the console beeps twice to enter Safe Mode.



Then, using the DualShock 4 controller’s USB cable, connect it to the console and hit the PS pairing button.

On the Safe Mode menu, choose Update System Software > Update from USB Storage Device. Choose the “OK” option.

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How can I Ret Gid of The message ‘Cannot Start PS4. Connect the DUALSHOCK 4’?

You can try these 8 options to fix ‘Cannot Start PS4 Connect the DUALSHOCK 4‘.

Turn off and on your PS4 console.

If you’re seeing the notice ‘Cannot Start PS4′ for the first time, don’t worry.

Connect the DUALSHOCK 4’; rebooting the PS4 console is the simplest solution.



Simply switch off your console for a few seconds, say 30 seconds, and then turn it back on.

It should solve the problem, but if it doesn’t, try the other options until you find one that works for you.

Reset the DUALSHOCK Controller on your PS4

If an issue with your PS4 controller is causing your PS4 to display the error message, this remedy should work.

Because the soft-reset requires another controller to be attached to the PS4 system, we will only test hard resetting your PS4 controller.

Unfortunately, because your PS4 is already in safe loop mode, this is unlikely to happen.

PS4 Controller Hard Reset:



The data on the controller will be reset to factory defaults if it is hard-reset.

To hard-reset your DUALSHOCK PS4 Controller, follow the steps below:

Turn off your PlayStation 4.

Turn your controller over to the backside. On the shoulder of the L2 button, you’ll notice a little hole.

Push the interior of the hole with a paper clip or any other object narrow enough to fit inside the controller.

Hold the paper clip in place for 5 seconds with enough pressure.

Your controller has been reset to factory settings.



Using a USB cable, connect the controller to the PS4 console.

Wait for the PS4 console to boot up after turning it on. If your console does not display the notice ‘Cannot Start PS4′ when it first starts up. The problem has been resolved by connecting the DUALSHOCK 4’.

Now hit the ‘PlayStation’ button on the controller to connect it to the console.

The LED bar on the controller will turn blue, showing that it is linked to the console.

 Get a new console or controller to replace your old one.

If your PlayStation is still under warranty, get a replacement for whatever is broken, whether it’s your console or your controller.

Connect your PS4 controller to another console or your PC to see if it works.

If the PC identifies the controller, it is working properly, indicating that there is a problem with the console.



However, before blaming everything on the console, make sure the cable or USB connector isn’t broken (more on that in the next solution).

Under the following link: https://hardware.support.playstation.com/, you can request a replacement or repair (as per the warranty claims policy) from Sony for the defective portion of your PlayStation.

Check Your USB cable and Port Ensure They Are in Good Working Condition.

If you see an error message after connecting your PS4 controller to your console via a USB cable, it’s conceivable that the issue is with the cable or port.

To see if the USB Cable is working, plug it into your computer and see if it is recognized by the computer (along with the device).

If it is, it is functional, indicating that the PSB Port may be malfunctioning.

Because many PS4 consoles have multiple USB ports, try attaching your PS4 controller to a different one.



If the error message has vanished, that suggests the problem was caused by a single port.

If the problem persists, try one of the following solutions:

Examine the USB port for dirt and debris. Use a toothpick to clean it, or blow air into the port.

Internal connections should be checked for any broken or loose connections.

To do so, put your device into a USB port and jiggle it about. If you hear movement, it’s a sign that the port is suffering from interior damage.

It’s conceivable that there’s a problem with the USB hardware if none of the other alternatives work.

There isn’t much you can do in this situation except replace your PlayStation or have it repaired by a professional.



Upgrade The Operating System Software

Turn your PS4 system off. Then press and hold the power button on the console’s back end for a few seconds until you hear two beeps. With a 5 second gap, the second beep will be followed by the first beep.

The notice “Cannot Start PS4 Connect the DUALSHOCK 4” will be displayed  again, but on a black background this time. Use a USB cable or any other data-transmitting connector to connect your PS4 controller to the console.

You’ll be transferred to safe mode after pressing the ‘PlayStation’ button on the console, where you’ll see seven options on the screen.

Select ‘Update System Software’ from the drop-down menu. Select ‘Update Using Internet’ from the drop-down menu.

This will attempt to update your system software to the most recent version available.

This approach is useful when you haven’t updated your PS4 in a long time. In this instance, updating your PS4 to the most recent version should resolve the issue.



Restore Default Settings

Your data will not be deleted if you restore default settings, but your PS4’s default settings and cache will be restored.

Solution 4’s first three steps should be followed.

Choose ‘Restore Default Settings’ from the drop-down menu.

To restore default settings, follow the on-screen instructions.

After your PS4 console has been recovered, reboot it to see whether the error still exists.

Rebuild The Database

In Safe mode, rebuilding the database is a fairly dependable alternative.

If you see the notice ‘Cannot Start PS4′, here is what you need to do.

After updating your PlayStation, connecting the DUALSHOCK 4’ and rebuilding the database can help you fix the problem.


Because the PS4 has downloaded a new update to the existing firmware, it’s conceivable that the console was unable to sift through the data in order to locate the update and has thus entered the safe loop mode (‘Cannot Start PS4. Connect the DUALSHOCK 4’).

Rebuilding the database instructs the console where to seek on the drive for relevant data (in this case, the update).

Once the procedure is complete, the console or system will be able to locate and retrieve the data it need, making it more responsive and allowing it to resolve the issue.

You can ‘Rebuild Database’ in the following way:

Solution 4’s first three steps should be followed.

Choose ‘Rebuild Database’ from the list of possibilities.

Choose ‘OK.’ Then, as soon as you see the PlayStation logo on the screen, wait a few moments.

After some time, a progress bar will appear, indicating how far the process has progressed.

Your console will restart once the operation is finished. Check to see if the issue persists.

Initialize Your PS4

Try initializing your PS4 if none of the other methods have worked for you.

This will erase all of your PlayStation’s data. You may, however, access your Sony account and redownload your games.

Except for the system software, all other data will be wiped, restoring your PS4 hard drive to its original factory settings.

To ‘Initialize PS4’, follow the procedures below:

Solution 4’s first three steps should be followed.

‘Initialize PS4’ should be selected.

Select ‘OK,’ and the initialization process will begin.

After that, the console will reboot on its own. If the error message ‘Cannot Start PS4′ was still shown on the screen.

Connect the DUALSHOCK 4’ and proceed to the System Software reinstallation section below.

Reinstall the operating system software

This procedure is similar to initiation, however there is an additional layer of deletion to be completed.

You remove your operating system and wipe your hard disk clean when you reinstall system software.

If the error notice is the result of a recent firmware update, reinstalling system software is a viable option for resolving the issue.

To ‘Reinstall System Software,’ follow these steps:

Solution 4’s first three steps should be followed.

You’ll find another option below ‘Initialize PS4’ that says ‘Initialize PS4 (Reinstall System Software)’.

Choose this choice and wait for the procedure to finish.

This is the last option in safe mode, and it should resolve your issue.

How can you repair a PS4 hard drive that has become corrupted?

The most direct method to resolve the problem is to remove them.

Go to “System Storage Management” > “Settings” > “System Storage Management” > “System Storage Management” > “System Storage Management” > “System Storage “Media Player” > “Saved Data”
Go to the Media Player folder and open it.

Delete the saved corrupt data file by pressing the “Options” button.

Exit now.

Remove the downloaded file from your computer.

Please try downloading the file again.

Frequently Asked Questions

Can I upgrade the storage on my PS4?

Good a thing, the PS4’s storage capacity can be simply increased.

Those in severe need of a little more space have two options.

Cracking your PS4 apart and replacing the internal hard drive is the scariest one (but not that scary).

Connecting an external drive is the second, slightly easier approach.

Does the PS4 support external hard drives?

On Your PS4, You Can Now Use an External Hard Drive Sony has finally added external hard drive compatibility to the PlayStation 4.

PS4 owners will be able to download, install, and access games on an external hard drive with the next software update.

It’s also about time, as Xbox One owners have been able to do so for quite some time.

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