What is DiagTrack? How To Stop DiagTrack


DiagTrack alos known as Diagnostics Tracking Service is the tracking service gathers

information on Windows functionality problems.



This tool makes  the tracking service in Windows 8.1, Windows Server 2012 R2,

Windows 7 Service Pack 1 (SP1), and Windows Server 2008 R2 SP1 possible.

DiagTrack gathers information regarding functional faults and reports it to Microsoft. It is currently available in some windows like Windows Server 2008 R2 with Service Pack 1,
Windows 7 with Service Pack 1,Windows 8.1, and Windows Server 2012 R2.

Microsoft offended the whole PC industry when it incorporated Diagtrack into Windows 10 during its initial release. On the majority of updated versions of Windows 7 and above, the software is activated even if it cannot be seen.

In this post you will learn everything you need to about the DiagTrack Service.

What is DiagTrack?



The utility DiagTrack is in charge of routinely submitting system information to Microsoft servers.

It is a part of the Universal Telemetry Client, also known as the Connected User Experience and Telemetry component (UTC).

The diagtrac.dll file, a dynamic link library file created by Microsoft, is the foundation upon which the DiagTrack service operates.

The path to the diagtrack.dll file is: %SystemRoot% %System32 svchost.exe -k utcsvc -p. The following registry key hosts it: HKEY LOCAL MACHINE\SYSTEM\CurrentControlSet\Services\DiagTrack.

When the OS starts, DiagTrack is specified as a Win32 service that is automatic-enabled and starts.

Is The Microsoft DiagTrack A Spyware?

There is currently no definitive answer to this question because, despite Microsoft’s clear assertion that this information is completely anonymously collected and not associated with any user id or email, they have also stated that they have the ability to read crash reports to read memory logs and reconstruct crashes. To better comprehend the issue, the data can then be linked to the user. These are straightforward expressions that signify that they can observe a portion of what you were doing right before a Windows software crashed.

Where is the diagtrack.dll file or DiagTrack Located?



The diagtrack.dll file is located in the following location:

Svchost.exe -k utcsvc -p in percent SystemRoot in percent System32

This is where the file is:

% SystemRoot % % system32 % diagtrack.dll

How to disable the Diagnostics Tracking Service

The service doesn’t seem to be a necessary component of the operating system. It is reasonable to assume that since it was only recently included, disabling it may have little to no impact on the underlying system.

The service is completely unprotected, therefore you may turn it off using the Services manager.



Tap on the Windows-Key and type Services click ENTER.

Locate and double-click the Diagnostics Tracking Service service.

Click the Start button and type menu, activate the disabled option. This will cause the services to stop automatic start function.

After that, click the stop button to end the currently active process. That is all.

What information does Windows Telemetry or DiagTrack gather?

DiagTrack can either gather all of your data or just a portion of it, depending on the mode that is active.

The two choices, Basic and Full, gather information under the following heading:

Microsoft has access to information like your PC’s specs, Windows Store activity, use time, and program crashes in this mode.



Full – Data including songs you’ve listened to, movies you’ve seen, local Windows searches, content licensing, disk space, and in some circumstances, even your browsing history, can be sent to Microsoft.

You can access the Microsoft Privacy Dashboard and see what information DiagTrack or Connected User Experience and Telemetry are collecting.

After logging in, you can view the information DiagTrack has gathered from your computer and any connected devices, including the Microsoft Band, Cortana, and others.

The data that you are most likely to find includes Cortana’s Notebook, Health Activity, Browsing History, Activity on Location, and Search History on Bing.

You can access the diagnostic data that Diagtrack has gathered on your Windows 10 computer by going to Windows Settings>Privacy>Diagnostics & Feedback.

The majority of the telemetric information gathered relates to settings and peripheral information, browsing history, uptime, operating system information, program installs and updates, file searches, keyboard and microphone collection, and reliability statistics.

Should you be concerned about the information DiagTrack has gathered?

According to Microsoft, there shouldn’t be any issues because the data collected isn’t shared with any other parties and isn’t even easily available within the corporation.



Additionally, Facebook, Amazon, and Google receive daily access to our data, chats, video viewing history, and purchase information.

So, unless you have an extreme paranoia, you can relax.

DiagTrack is on my Windows, but why?

You might be wondering why Microsoft gathers all of this information in the first place at this stage.

Leaving conspiracy ideas aside, gathering fundamental diagnostic information has some fairly good justifications.

Therefore, DiagTrack is somewhat crucial to Windows, but not that essential to users.

Crash reports are transmitted to the Microsoft servers, as was already described.

Microsoft uses this information to identify the cause of crashes and implement fixes.



Additionally, they use it to discover problems, update and repair drivers, and optimize apps.

How safe is DiagTrack?

Some users might believe it is unsafe because it continuously sends data to Microsoft and captures telemetry without their consent (because it is enabled by default on Windows 10 and upgraded versions of Windows 7 and higher).

However, there is no need to fear because practically all operating system manufacturers must use these services to gather information to identify software vulnerabilities.

Microsoft collects a lot of personal information, like the majority of internet businesses, and privacy groups have vehemently objected to this function, calling it dangerous to users’ privacy.

Furthermore, DiagTrack, a DLL file that may oversee and keep an eye on other programs, is placed in the C:WindowsSystem32 folder.

The technical security grade of DiagTrack is 30%, which enables us to conclude that it is neither too safe nor too risky considering the file placement and its authorization.

Is DiagTrack malware or virus?

DigTrack is neither a virus or malware, and its VeriSign certificate serves as evidence that it was created by reputable parties.

This does not, however, rule out the chance that a virus may corrupt it or do harm to it, or that a virus could infect your system and pretend to be DiagTrack.



DiagTrack is kept as a DLL file, and DLL files have the drawback of being susceptible to malware attacks.

Because of this, any malware can easily impersonate diagtrack.dll and damage your machine.

Go to Task Manager, click on the columns field under diagtrack.dll, and add Verified Signer as one of the columns to determine whether diagtrack.dll is safe to use or infected with malware.

It is very likely that diagtrack.dll contains malware or a virus if the Verified Signer value for the file reads “unable to verify” or if the developer is not listed or does not appear to be a legitimate signer.

It is a legal DiagTrack file that is neither infected with a virus nor a virus itself if the Verified Signer value for diagtrack.dll is set to “Verified”.

Can I get DiagTrack off my computer?    

DiagTrack is not a necessary file for Windows, thus you can remove it from your computer.

However, we strongly advise against it because doing so has resulted in serious system malfunctions for a number of users who have already deleted the service from Windows.



It is therefore advised to just disable it rather than get rid of it entirely from your system.

Which DiagTrack (diagtrack.dll) problem codes are most frequent?

Your system may frequently display diagtrack.dll error warnings if DiagTrack is activated.

Let us offer you a quick rundown of the DiagTrack error messages you might encounter before we discuss how to resolve them:

  • Failed to load diagtrack.dll
  • Access Violation at address – diagtrack.dl
  • dll could not be found
  • Cannot findC:\$WINDOWS.~BT\Sources\diagtrack.dll
  • dll is missing or corrupt

When attempting to use Cisco VPN Client Fix on Windows, you can possibly get a diagtrack.dll problem notice.

The message appears as follows:

Cisco VPN Client for Windows 8.1 and 10 won’t launch fix

There is a missing file called diagtrack.dll.



Installing the Cisco VPN Client Fix for Windows 8.1 and 10 once more is advised.

Now, there are numerous factors that can contribute to these errors.

The loss of data saved in DiagTrack or damage to the diagtrack.dll file are two of the most frequent problems that result in diagtrack.dll error messages.

The database of the Windows registry being damaged is another factor.

In this situation, you’ll frequently need to go back in time to a “restore point” when everything was working as it should and there was no harm done to the registry’s database.

Last but not least, you can be seeing diagtrack.dll error messages because your antivirus program or a different antivirus program may have banned access to the DiagTrack DLL file.

You must look through the files and programs that your antivirus program has quarantined here.

How can resolve errors related to DiagTrack (diagtrack.dll)?



Error warnings relating to diagtrack.dll can be fixed using a number of methods.

We’ll walk you through a thorough tutorial on diagnosing these error messages with various fixes here:

Restore your computer to the most recent restore point as a first step.

This may be the simplest and most straightforward method for resolving runtime error reports from DiagTrack.

Press the Windows key, or manually enter “System Restore” in the search box below.

Enter the key.

If the system asks you for it or if it’s set up on your profile, enter the administrator password once you’re in System Restore.

You will now have the System Restore Wizard or the Wizard to help you navigate the full restoration procedure.

If you have more than one restore point, the Wizard will either suggest the most pertinent restore point or prompt you to select one.

Restore your computer now to see if the problem has been fixed.

Use the System File Checker tool as a second option.

The diagtrack.dll files are examined by the System File Checker Tool to see if they are intact or if they have been deleted, corrupted, or damaged.

Many times, diagtrack.dll error messages are caused by missing, corrupted, or deleted files; as a result, it’s crucial to scan the system files to make sure the diagtrack.dll files aren’t damaged.

Run the following command at the Command Prompt as administrator to accomplish this:/scan now SFC

Now that the files have been scanned, diagtrack.dll (or any other files for that matter) that are found to be damaged will be replaced with a cached copy that can be found in a compressed folder under the file path System32dllcache.

Third option: run a Windows update

Like other programs and services, diagtrack.dll runtime issues can be brought on by an out-of-date version of Windows. Even if it is a time-consuming procedure, updating your OS can be helpful in this situation.

To upgrade Windows, take these actions:

Press the Windows key and enter “Update.” Press Enter.

On the display, among other options, you’ll find a button that says “Check for Updates.”

If your OS is out-of-date, you’ll see that there are updates available for download when you tap on it.

Then select “Install Updates.”

Restart your computer after the update is finished.

Register the diagtrack.dll file in Windows as a fourth option.

To register diagtrack.dll in the Windows operating system, use the command-line tool Regsvr32.

When the DLL files are not registered on your system, diagtrack.dll runtime issues can occur.

Run the file(s) as administrator and launch the Command Prompt to register them.

Enter the command regsvr32 diagtrack.dll in the command box now.

Downloading and replacing the diagtrack.dll file is Solution 5 (Advanced).

Please be aware that you should only use this approach if all other attempts to fix the problem have failed.

Because a poorly installed.dll extension file causes the system to suddenly malfunction or even stop functioning altogether, this technique

should only be utilized by skilled PC users.

Additionally, keep in mind that dynamic link library files are never distributed by software developers; instead, they are always included in the installation package. As a result, get the replacement file from the manufacturer (if available) or from a reputable source.

Copy the diagtrack.dll file to the Windows System directory and the necessary file folder locations after manually downloading it.

Restart your computer right now.

Reinstall Windows 10 as a sixth option.

Do a fresh installation of Windows if downloading and updating the diagtrack.dll file still doesn’t work.

To prevent data loss during the reinstallation process, make sure to back up all crucial files and data.

Is DiagTrack a necessary Windows file?

It is safe to state that since DiagTrack was a later addition to Windows, it is not a Windows-essential file and thus deactivating it may have little to no impact on the system.

How is DiagTrack turned off?

Although you can disable the service directly using the service manager, there is a further step that should be taken first to make sure that all data collected by DiagTrack up to that point has been deleted:

Eliminate Diagnostic Information gathered by DiagTrack or Connected User Experience and Telemetry:

In the search box, press Windows Key + S and enter “privacy.”

‘Privacy Settings’ is one of the few choices that appear.

Select it by clicking it, then select “Diagnostics & Feedback.”

To remove the information currently gathered by Diagtrack, scroll down until you see “Delete Diagnostic Data,” then click the “Delete


Disable the Connected User Experiences and Telemetry Service: DiagTrack depends on this service, therefore if you disable it, DiagTrack

will also be disabled.

For this, use Windows Key + R to launch Services Manager. Next, type “services.msc” into the search bar, and scroll down until you see Connected User Experiences and Telemetry Service in the services list

To view its properties, perform a double click on the same.

Change the default configuration for “startup type” from “Automatic” to “Disabled.”

Click Stop>Apply>OK to end the presently running application if DiagTrack is still active.

Rebooting your system helps you to confirm that DiagTrack still launches when the OS starts, as well as ensuring that the modifications you just made have taken effect.

How do I get DiagTrack’s default startup configuration back?

To start with this, first check to see that all the services that UTC or DiagTrack depends on are up and running, and that their default settings are in place.

Next, take these actions:

Double-click on the object to see its characteristics.

Change “startup typedefault “‘ setting from “Automatic” to “Disabled.”

If DiagTrack is still active, click Stop> Apply > OK to stop the currently running application.

Your system should be restarted for the alterations you just made to take effect and to validate that DiagTrack still launches when the OS starts.

FAQs DiagTrack

Can DiagTrack be stopped?

The Connected User Experiences and Telemetry Service can be turned off in the same way that DiagTrack is turned off, which is fantastic news.

Tap the R key while keeping the Windows key depressed.

Type “services. msc” into the box that appears and press the Enter key.

How do I delete Telemetry?

Is it safe to disable Microsoft compatibility Telemetry?

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